New positions — Join our growing team!
IT Support Specialist - Job Description
Send resume to joel [at] bravenorthtech.com. (Resumes reviewed upon receipt and interviews conducted regularly.)
Join our team in providing high-quality professional technology services and support for small to mid-size businesses and nonprofits.
Our mission is to be a trusted technology partner centered on our clients' mission. Through our technology services, we seek to add strategic value, organizational capacity, and identify opportunities for growth, understanding, and change.
We focus on quality customer care. Our clients are trusting us with their business technology, it's important to us that we provide quality and experienced counsel.
The qualities we look for in our team members are empathy, patience, intelligence, active listening, persistence, and positivity. Customer service skills are critically important: emotional intelligence, patience, and compassion are just as, if not more important than technical expertise. A person will know they are successful in this position when clients report their technology service requests were successfully completed efficiently, and they feel valued and listened to.
We are an Equal Opportunity Employer and encourage women and members of the BIPOC community to apply!