Our Mission

To be a trusted technology partner centered on our clients' mission. Through our technology services, we seek to add strategic value, organizational capacity, and identify opportunities for growth, understanding, and change.

Our Services

Your technology is important. Today, virtually everything we do touches technology. Our team is uniquely positioned to provide truly client-centered, expert-oriented technology support that helps you in achieving your goals.

Drawing from a deep well of business and nonprofit expertise, our team successfully balances your immediate and long-term needs with the growing expectations of your clients, donors, and strategic partners.

Our clients have included small businesses and nonprofits providing services in a variety of sectors, including: Professional Services, Health Care, Human Services, Environmental Causes, Education, Local Government, Arts and Culture, Economic Development, Disability Services, Manufacturing, Engineering, and many others.

Common services offered by our team include:

  • Quick-response IT support
  • Technology strategy and planning
  • Hardware selection and installation (without markups!)
  • PC and Apple setup and support
  • Printer and in-office equipment support
  • Cloud computing and conversion services
  • Email conversions (Google and Office 365)
  • Internet, network, and Wi-Fi setup
  • Server setup and management
  • Backup and disaster recovery
  • Technology policy creation and customization
  • Security assessments and upgrades
  • CTO services / technology leadership strategy guidance
  • Antivirus, antimalware, hack prevention
  • Website security and management
  • Support with HIPAA and PCI compliance
  • Technology training

“Backpack Tactics did an awesome job converting our database. Their analysis and support has been amazing!”
— Minnesota Literacy Council

technology projects Achieved

  • Server conversion for multiple site organization with 150 users.
  • Full email conversion from onsite server to cloud exchange.
  • Complete office backup and disaster recovery setup for multiple site location and remote employees.
  • Phone system conversion for agency spanning multiple sites across two states.
  • Security breach recovery and setup of new antivirus and hack prevention measures.
  • Setup of secure system to meet PCI compliance and HIPAA compliance.
  • Database conversion for organization with over 15,000 records, including vendor selection and migration.
  • Website security and management setup for e-commerce business.