Our Mission

To be a trusted technology partner centered on our clients' mission. Through our technology services, we seek to add strategic value, organizational capacity, and identify opportunities for growth, understanding, and change.

About Us

We focus on quality customer care. All of our Technology Leads have over 10 years of experience. All of our technology professionals are experienced and undergo a long evaluation and training period. You are trusting us with your business technology, it's important to us that we provide quality and experienced counsel.

The qualities we look for in our team members are: empathy, patience, intelligence, active listening, persistence, and positivity. In addition to these qualities, our teammates bring years of experience and direct knowledge to your team.

Originally founded as Backpack Tactics LLC in 2010, we re-branded in 2018. Seeing a gap in thoughtful and caring technology providers for small to mid-size businesses and nonprofits, our founders, Brian Roemen and Joel Barker, started Backpack Tactics. Since our founding, we have grown to serve over 200 clients in Minnesota, Wisconsin, North Dakota, and Montana.

Our team thinks technology should enhance your business success. As a small to medium-size business or nonprofit, your technology needs are unique. We listen to your needs and develop a plan that fits you.

We are different. We do not mark up products or form partnerships with vendors. You want the best recommendations for your technology, by remaining neutral, there is no bias in our recommendations.

Our team is uniquely positioned to provide truly client-centered, expert-oriented counsel that supports you in achieving your goals.


The Brave North team helped us get us on new systems that made sense for our size, and made sure we were using our technology effectively. They have been amazing!
— Dr. Steve Arnold, Pivot Point

our team

Our growing team includes over 20 experienced professionals ready to support your team, including our network of partners which allows us to scale for larger projects to ensure your technology needs are fully met without interruption.

Leadership

Michael Taye

Help Desk Manager

Michael oversees the Brave North Technology Help Desk team. He has experience leading teams at several organizations, including Medtronic, 3M, and Regions Hospital. Michael works to ensure our clients receive the best possible experience and service in a time of need.

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Jonathan Wittig

Technology Project Director

Jonathan directs technology implementation for our clients. He utilizes his career in nonprofit management to relate to our clients' needs and respond with impactful solutions.

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Brian Roemen

Help Desk, Tier 3 & Co-Founder

Brian leads and oversees technology implementation and systems design for our clients. He brings his decades of direct experience working in small and large technology environments to enhance or build a system to best support your team.

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Joel Barker

President & CEO

Joel leads the strategic consulting, policy management, RFP consulting, compliance, and business planning for our clients. He brings his experience working in senior leadership positions for small and large organizations to identify smart opportunities for technology within your organization.

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