To be a trusted technology partner centered on our clients' mission. Through our technology services, we seek to add strategic value, organizational capacity, and identify opportunities for growth, understanding, and change.
We focus on quality customer care. All of our Technology Professionals have over 10 years of experience and undergo a long evaluation and training period. You are trusting us with your business technology, it's important to us that we provide quality and experienced counsel.
The qualities we look for in our team members are: empathy, patience, intelligence, active listening, persistence, and positivity. In addition to these qualities, our teammates bring years of experience and direct knowledge to your team.
Originally founded as Backpack Tactics LLC in 2010, we re-branded in 2018. Seeing a gap in thoughtful and caring technology providers for small to mid-size businesses and nonprofits, our founders, Brian Roemen and Joel Barker, started Backpack Tactics. Since our founding, we have grown to serve over 200 clients in Minnesota, Wisconsin, North Dakota, and Montana.
Our team thinks technology should enhance your business success. As a small to medium size business or nonprofit, your technology needs are unique. We listen to your needs and develop a plan that fits you.
We are different. We do not mark up products or form partnerships with vendors. You want the best recommendations for your technology, by remaining neutral, there is no bias in our recommendations.
Our team is uniquely positioned to provide truly client-centered, expert-oriented counsel that supports you in achieving your goals.
Our team includes eight experienced Technology Professionals ready to support your team. Our network of partners allows us to scale for larger projects to ensure your technology needs are fully met without interruption.
Joel Barker - Principal, Business Operations
Brian Roemen - Principal, Technology Operations